Shipping Policy
All orders placed on the site are packed and fulfilled from our warehouse. When we receive the order, you will receive an email with confirmation info about your product. We work Monday-Friday every week, with exceptions on some holidays. We will post any delays or exceptions on the announcement tab of our site! Typically orders are shipped out the same day or the next business day at the latest from our warehouse and picked up by a driver. Usually, shipping from couriers takes 2-5 days to reach anywhere in the United Kingdom, but during holidays and rush times, shipping can take a few extra days. All orders are safely vacuum packed as discreet, odorless and neutral post parcel.
- Please have patience with us as we are a small business and doing the best we can to get everything packed properly and shipped out to you. Once we hand off your package to USPS or UPS we cannot control their shipping speed.
- Please note that couriers does not guarantee shipping speeds. If your order is time sensitive, express shipping can be faster, but the speeds are not guaranteed. Shipping fees are also non-refundable due to delays on the part of the carrier.
- We care about you and being your cannabis provider long term. If you have any issues or concerns, please contact our team via email. We will never leave you hanging and always do everything in our power to make sure you are taken care of!
International Shipping
We are currently only shipping within the United Kingdom. Some customers use mail forwarding services to ship their orders to their country. In this case, we are not liable for the actions of the mail forwarder, what they do or do not include in the package.